Privacy Policy
Last updated: March 3, 2024
This Privacy Policy describes how Hesbo Jundal ("we", "us", or "our") collects, uses, stores, and shares information about you when you access or use our website and services available at hesbojundal.com (the "Service"). By using the Service, you agree to the practices described in this policy.
1. Information We Collect
We collect information in the following ways:
1.1 Information You Provide Directly
- Name and contact details, including email address and phone number
- Account registration data and profile information
- Payment and billing information processed through secure third-party payment providers
- Messages, inquiries, and feedback you send to us
- Any other information you choose to provide when interacting with the Service
1.2 Information Collected Automatically
- Device information such as browser type, operating system, and device identifiers
- IP address and approximate geographic location derived from it
- Pages visited, time spent on pages, and navigation paths within the Service
- Referring URLs and search terms used to reach the Service
- Cookies and similar tracking technologies as described in Section 5
1.3 Information from Third Parties
- Data received from authentication providers if you use social login features
- Information from analytics partners to help us understand Service usage
- Publicly available information where relevant to the provision of our services
2. How We Use Your Information
We use the information we collect for the following purposes:
- To create and manage your account and deliver the services you have requested
- To process payments and send related transactional communications
- To personalize your experience and tailor content to your interests and progress
- To communicate with you about your account, updates, and support requests
- To send promotional and informational messages, subject to your communication preferences
- To analyze usage patterns and improve the functionality and quality of the Service
- To detect, prevent, and respond to fraud, abuse, or security incidents
- To comply with applicable legal obligations and enforce our terms
3. Legal Basis for Processing
We process your personal data on the following legal grounds:
- Performance of a contract — processing necessary to provide the Service you have signed up for
- Legitimate interests — processing that serves our reasonable business interests, such as improving the Service and preventing fraud, where those interests are not overridden by your rights
- Consent — where you have explicitly agreed to specific processing activities, such as receiving marketing communications
- Legal obligation — processing required to comply with applicable law
4. Sharing of Information
We do not sell your personal data. We may share your information in the following circumstances:
4.1 Service Providers
We engage trusted third-party companies and individuals to perform functions on our behalf, including hosting, payment processing, analytics, email delivery, and customer support. These providers access only the information necessary to perform their functions and are contractually bound to protect it.
4.2 Business Transfers
In the event of a merger, acquisition, restructuring, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your personal data is transferred and becomes subject to a different privacy policy.
4.3 Legal Requirements
We may disclose your information when we believe in good faith that disclosure is required to comply with a legal obligation, protect our rights or property, prevent fraud or abuse, or protect the safety of our users or the public.
4.4 With Your Consent
We may share your information for other purposes with your explicit consent.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to operate and improve the Service. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how the Service is used.
Types of cookies we use include:
- Essential cookies — required for core functionality such as authentication and session management
- Analytical cookies — used to understand how visitors interact with the Service
- Preference cookies — used to remember your settings and personalize your experience
- Marketing cookies — used to deliver relevant communications, subject to your consent
You may control cookie settings through your browser preferences. Disabling certain cookies may affect the availability or functionality of parts of the Service.
6. Data Retention
We retain your personal data for as long as your account is active or as needed to provide the Service. We also retain data as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer required, we delete or anonymize it in a secure manner.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, access controls, and regular security assessments.
No method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.
8. Your Rights and Choices
Depending on your location and applicable law, you may have the following rights regarding your personal data:
- Access — request a copy of the personal data we hold about you
- Correction — request correction of inaccurate or incomplete data
- Deletion — request deletion of your personal data, subject to legal retention requirements
- Restriction — request that we restrict processing of your data in certain circumstances
- Portability — request transfer of your data to another service provider in a structured format
- Objection — object to processing based on legitimate interests or for direct marketing purposes
- Withdrawal of consent — withdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact us at help@hesbojundal.com. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
9. Children's Privacy
The Service is not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have collected information from a child without appropriate consent, we will take steps to delete that information promptly. If you believe we may have information about a child, please contact us.
10. Third-Party Links and Services
The Service may contain links to third-party websites, tools, or services that are not operated by us. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any external services you access through the Service.
11. International Data Transfers
Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that differ from those of your country. Where required, we apply appropriate safeguards to ensure that international transfers comply with applicable data protection requirements.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will notify you by updating the date at the top of this page and, where appropriate, by sending a notification to the email address associated with your account. We encourage you to review this policy periodically.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Company: Hesbo Jundal
- Email: help@hesbojundal.com
- Phone: +380382720958
- Address: Artema St, 100, Donetsk, Donetsk Oblast, Ukraine